DeafBlind Community Access Network (DBCAN) Assistant Director

Position: DeafBlind Community Access Network (DBCAN) Assistant Director

Hours: 30 hours/week with benefits

Location: Boston, MA 

Summary of Duties:

- Provide DBCAN Provider training as assigned by the Director

- Provide support and problem resolution to Providers including maintaining close contact with Providers to ensure their questions and concerns are addressed timely, review progress, monitor quality of services.

- Coordinate interpreter services to ensure communication access needs are met.

- Attend DBCAN Advisory Council, Provider, and Consumer meetings to take minutes and help with logistics.

- Monitor program service goals, rate of utilization of services, data tracking, other issues impacting program effectiveness and other aspects of program operations/enhancements. 

- Assist the Director with public relations strategy to publicize DBCAN to maintain visibility and to recruit both consumers and providers.  

- Collect Provider, Interpreter, and Consultant invoices, verify accuracy, and approve.

- Be available during nights and weekends as needed.


- Bachelor’s degree in human services, social work or a related field. ASL fluency preferred.

- Strong interpersonal skills, excellent problem resolution skills, and ability to perform effectively as part of a team.

- A minimum of 3 years experience with DeafBlind individuals and community, and an understanding of and sensitivity to DeafBlind culture.

- A minimum of 3 years experience working with people in problem and conflict resolutions including the ability to assess needs and issues and to provide support and mediation. 

- Ability to communicate and sign comfortably with a variety of people, including those using tactile communication. Excellent English and competent computer skills (Microsoft Office) required.

To Apply: submit updated resume, cover letter, and 3 letters of recommendation to Ann Thompson, Human Resources/Administrative Coordinator, at

Position available until filled.