| Below are some general guidelines
on using TTY, TDD, and TT telephone services. For more information on
this topic, please contact us via our online
Types of telephones
There are three types of telephone devices available that allow people who cannot speak or hear to use telephones. All of these telephones include a keyboard, screen, and modem. The three types are:
Basic guidelines for using the telephone
To answer a TTY call: Place the telephone handset on the TTY couplers with the phone wire to your left. You and the caller will type back and forth, using GA (go ahead) to signal the other person to type and SKSK (stop keying) to end the conversation.
The toll-free Massachusetts Telephone Relay Service transmits calls between voice and TTY callers. A relay operator types your message to a TTY user and reads you the response. Relay operators are legally and professionally bound to keep all information confidential.
Mass. Relay Numbers (24 hours)
TTY and Voice: 711
with Deaf and Hard of Hearing
Using the TTY, TTD, and TT Telephone
| Home | About Us |Services |Education |Resources |Contact Us |Site Map |Jobs |Calendar |Directions |Donations
© Copyright 2000 D.E.A.F. Inc., 215 Brighton Ave., Allston, MA 02134, 617 254-4041 TTY/V